To place a custom order, simply visit our "Custom Patches" section on the website, choose your specifications (size, color, design), and upload your design or use our online tool to create one. For detailed custom requests or bulk orders, please contact us directly at support@bluyellow.com.

Yes, we specialize in bulk orders for organizations, including military units, police departments, fire brigades, and corporate entities. For bulk order inquiries, please email us at support@bluyellow.com with your requirements for a customized quote.

Yes, we offer international shipping options. Orders can be shipped directly from our production facility in Ukraine or our office in Florida, depending on your location and the specific items ordered.

Shipping times vary based on your location and the shipping method chosen at checkout. Typically, orders within the US take 3-5 business days, while international orders may take 10-20 business days. Custom orders may have a longer processing time, which will be communicated during the ordering process.

We accept returns of non-customized products within 30 days of purchase, provided they are in their original condition. Customized items are non-returnable unless there is a defect in manufacturing. Please contact our support team for return instructions.

To ensure the longevity of your patches, we recommend hand washing them in cold water and allowing them to air dry. Avoid using bleach or harsh detergents. For patches on clothing, remove them before washing the garment.

Absolutely! We love bringing unique ideas to life. If you have a specific design in mind that you don't see on our website, please contact us at support@bluyellow.com with your concept, and we'll work with you to create your custom patch.

We reserve the right to refuse orders containing copyrighted material, offensive symbols, or designs that do not align with our brand values. For more information, please refer to our custom order policy.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's progress on our website or the shipping carrier's website.

Our patches are primarily made from high-quality embroidery thread and durable backing materials, including Velcro for easy attachment and removal.

We are proud to support our military, first responders, and non-profit organizations with special discounts. Please contact us at support@bluyellow.com with proof of your status or organization for more information on available discounts.